Deactivated Users

billspies
Member

We recently deactivated an account for a sales person.  

 

Can someone help understand what happens to the contacts, comapnies and deals they were associated with?

3 Replies 3
Crystal_Hopper
Guide

You will see this within the Contact record:

 

HSDeactivatedUser.png

 

And you can search for these by Filtering your Contacts by HubSpot Owner 'is known' and looking for the ones with Deactivated User in the field.

0 Upvotes
Kayem68
Participant

Thousands of contacts make it hard to go looking for Deactivated Users when filtered by Owner is Known.

Add another filter where Owner is none of [and select every user].

 

This should give you only Owners who are Deactivated Users.

Save the Filter as Deactivated Users (knowing you'll need to update the filter as new Users are added)

 

This is admitedly a pain if you have many users but works.  Would be easier if there was a way to select all checkboxes in a filter.

smarcher18
Contributor

This would be a really useful Knowledge Base article.

 

Best,

Sara