Database for questions

ErikN
Member

Hello,
we are a company that sells chemistry all over the world. We would need to put the questions we receive from customers into a database so that all sellers can seek answers to customer questions.
Does HubSpot have a good product, or is there a partner that has a good integration for this?

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willsmith
Key Advisor | Diamond Partner

Hi @ErikN 

 

In order to create a Knowledgebase with HubSpot, you would need to purchase HubSpot Service Hub Professional or Enterprise.

In addition to creating a robust knowledge base, you would also have access to all the tools in the HubSpot CRM. Check this out for a complete list of Service Hub Pro features

 

A few other resources that could help with your decision:

 

How to create knowledge base articles

 

Knowledge base features

 

HubSpot Academy offers a detailed course on how to set up and manage your knowledge base. It is free to take this course.  

 

I hope this helps. If it does, please mark as a solution to help the rest of the community.