Database for questions


we are a company that sells chemistry all over the world. We would need to put the questions we receive from customers into a database so that all sellers can seek answers to customer questions.
Does HubSpot have a good product, or is there a partner that has a good integration for this?

1 Reply 1
Key Advisor | Diamond Partner

Hi @ErikN 


In order to create a Knowledgebase with HubSpot, you would need to purchase HubSpot Service Hub Professional or Enterprise.

In addition to creating a robust knowledge base, you would also have access to all the tools in the HubSpot CRM. Check this out for a complete list of Service Hub Pro features


A few other resources that could help with your decision:


How to create knowledge base articles


Knowledge base features


HubSpot Academy offers a detailed course on how to set up and manage your knowledge base. It is free to take this course.  


I hope this helps. If it does, please mark as a solution to help the rest of the community.