CRM

COlukogbon
Mitglied

Data in HubSpot forms is not syncing to contacts section.

lösung

Good morning,
My online form is only submitting to the form section of HubSpot. The data is not showing in the contact section.

 

I would like the data in the forms to also show up in contacts.

Thank you

0 Upvotes
1 Akzeptierte Lösung
karstenkoehler
Lösung
Berühmtheit | Partner
Berühmtheit | Partner

Data in HubSpot forms is not syncing to contacts section.

lösung

Hi @COlukogbon,

 

Thank you for the added context. You might want to remove/pixelate the personal information from the second screenshot. cc @sharonlicari

 

If these are Typeform forms, you might be able to resolve this with the Typeform integration. This might be faster than troubleshooting the non-HubSpot form and would be my recommended course of action.

 

If that's not an option for some reason, I would start by checking whether each Typeform field corresponds to an existing HubSpot property in your portal. If not, or if they're named differently, that might be the issue. I can't tell from your screenshot which information exactly is missing, unfortunately.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

Lösung in ursprünglichem Beitrag anzeigen

0 Upvotes
6 Antworten
COlukogbon
Mitglied

Data in HubSpot forms is not syncing to contacts section.

lösung

Thank you for your help Karsten. 

karstenkoehler
Berühmtheit | Partner
Berühmtheit | Partner

Data in HubSpot forms is not syncing to contacts section.

lösung

Hi @COlukogbon,

 

I can't quite read between the lines if this issue is resolved for you now – is it?

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
karstenkoehler
Lösung
Berühmtheit | Partner
Berühmtheit | Partner

Data in HubSpot forms is not syncing to contacts section.

lösung

Hi @COlukogbon,

 

Thank you for the added context. You might want to remove/pixelate the personal information from the second screenshot. cc @sharonlicari

 

If these are Typeform forms, you might be able to resolve this with the Typeform integration. This might be faster than troubleshooting the non-HubSpot form and would be my recommended course of action.

 

If that's not an option for some reason, I would start by checking whether each Typeform field corresponds to an existing HubSpot property in your portal. If not, or if they're named differently, that might be the issue. I can't tell from your screenshot which information exactly is missing, unfortunately.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
COlukogbon
Mitglied

Data in HubSpot forms is not syncing to contacts section.

lösung

Hello Karstenkoehler, 
At integration stage, the data submitted in the non-HubSpot forms could also be seen in contacts. Data still submits to the three forms shown which make me believe that integration is fine.

0 Upvotes
karstenkoehler
Berühmtheit | Partner
Berühmtheit | Partner

Data in HubSpot forms is not syncing to contacts section.

lösung

Hi @COlukogbon,

 

Could you please specify what information exactly is missing? Are you working with HubSpot forms or non-HubSpot forms? Where are you looking the information, where are you expecting it to show up?

 

The more details, the better. Feel free to include pixelated screenshots.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
COlukogbon
Mitglied

Data in HubSpot forms is not syncing to contacts section.

lösung

I am working with non HubSPot form. To bve specifi, I used Typeform and I can see the data in the non HubSpot forms. The issue now is that these data is not showing in contact.
Please see screenshot below

COlukogbon_0-1626432969845.png

 

 

0 Upvotes