Dashboard "Contacts worked" not updating

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"Contacts worked" on my dashboard has frozen. 

 

The number "contacts worked" does not change, and even though I have worked contacts, the number does not change.

 

What is the problem, and how do I fix this?

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Community Manager

Hi @NGC-224

 

Happy to investigate this for you. Can you please provide additional information such as how you are engaging with the contacts, what numbers are not updating, has the widget ever worked as you expected it to (did the issue just begin), etc. The more information, screenshots, and examples you can provide, the better we can advise on next steps. 

 

Thanks, 
Jenny


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