Darshan Hiranandani : How would you prefer to receive updates from us—email or SMS?
Hello Team,
As we prepare to launch our mobile app, I’m exploring ways to automate the creation and management of contacts in HubSpot CRM. Specifically, I’m interested in automating the following processes:
Creation of Contacts: When someone downloads our mobile app, I’d like to automatically create a contact in HubSpot CRM. Is there a way to integrate with Google Play or Apple App Store to facilitate this?
Updating Contact Information: Once a customer creates an account in our app, indicating they are an active user, I want to ensure their information in HubSpot is updated accordingly. This will help us manage different email sequences based on their user status.
Could anyone provide insights or suggestions on how we might achieve this? Here are a few areas where your input would be particularly valuable:
API Integration: Are there any specific API integrations between HubSpot and app stores that we should consider?
Tracking Tools: Can you recommend tools or services that track app downloads and user activities and integrate with HubSpot?
Automation Platforms: Are there any platforms or tools (like Zapier or Integromat) that could help streamline this process?
Custom Solutions: If anyone has experience with custom solutions or webhooks for similar needs, your insights would be greatly appreciated.
Looking forward to your suggestions on how we can effectively automate and manage our app customer interactions using HubSpot.
To automate contact creation and management in HubSpot,
1. Use HubSpot's API to create contacts when users download and open your app. While there's no direct integration with app stores, you can track downloads via tools like Firebase or Appsflyer and pass that data to HubSpot.
2. Automate updates using webhooks triggered when users create accounts or change status in your app, ensuring HubSpot stays current.
3. Consider Firebase Analytics or Appsflyer to track app activities and integrate with HubSpot.
4. Zapier or Integromat can automate workflows between your app and HubSpot, managing contact creation and updates.
5. For more tailored needs, custom webhooks or developer-built integrations might be necessary.
