Customer Success Management (Beta)

[ABelaver]

Has anyone used Customer Success Management? If so, please share your experience and feedback. 

Thanks!

[Kaimee]

Hello I have yet to use it, 

I hope they will eventually allow the use of ticket pipeline to be able to use it for account management.

[ABelaver]

Thank you! I have not used it yet and was hoping to get some feedback on how it works. Customer Journey, lifecycle, health trends, etc.  

[kennedyp]

Hey @james-portant! I'd love to invite you to this thread. I saw you promoting this beta in another thread. Do you have any tips, tricks, or feedback for this new tool? 😊

Best, 
Kennedy

[kennedyp]

Hi @ABelaver! Welcome to the Community-- happy to have you here 😊

I am eager to see how everyone is using the Customer Success Management (Beta). Are there any particular features or tools in the beta that you are curious about? Any additional details you share about your goals will help others curate some feedback for you! 

Best, 
Kennedy