Custom Property and Property Views

[gelflex-cc]

@jennysowyrda Hi, this one totally baffles me. I created a new custom property with a dropdown menu to select. The Super Admin had set up a custom property with s single line text. The drop down will serve us better. My permissions are Admin.

In adjusting the properties seen, the old property remains. How do we fix?

[jennysowyrda · Accepted solution]

Hi @gelflex-cc,

Is the issue that the old property is still in the "about" section? Did the new property not get created? 

If you can share additional detail in regards to what the issue is (and any screenshots of the property itself) that would be great!

Thank you,
Jenny

[gelflex-cc]

@jennysowyrda 

Is the issue that the old property is still in the "about" section? yes

Did the new property not get created? The new property was created. It appears appropriately in the about section. It responds as anticipated. 

We decided to delete the admin property so it would no longer show. We like the choose one property better. All I have is the attached screen shots. 

[HubSpotMaster]

@gelflex-cc  Have you tried clearing your browser cache?

[gelflex-cc]

@HubSpotMaster yes many times.  I also use ccleaner.

[HubSpotMaster]

@gelflex-cc Sorry I don't have any further advice than to send it to support and report it as a bug. 

[gelflex-cc]

@HubSpotMaster  Where do I go for that?

Thanks.

[HubSpotMaster]

@gelflex-cc Select the Help in the bottom right of your HubSpot instance. Here is a document that explains the HubSpot Support Options