Oct 24, 2016 9:03 AM
Hey there! Could you clarify exactly what you mean by custom entitiy? It is possible to create custom properties, as outlined in this Knowledge Base article: How do I create a property in the CRM. Let me know if thise helps and/or dwer your question, happy to help 🙂
Oct 24, 2016 10:45 AM
It's currently not possible to do what you're describing. Depending on the use case, you may find Deals to be helpful, or using the Companies tool to track something a little different, like buildings. You can then create custom company properties like roisinkirby said, using the directions in the link she provided.
If you're not sure how to proceed, please detail a specific example to get the most concrete suggestions.
Jul 22, 2019 7:57 PM
Is this still the case or has something been done in this regard?
We are currently looking to move from Dynamics CRM over to Hubspot and this is basically the only roadblock to doing that as we need to have a very separate entity that is related to Contacts and Deals
Jul 23, 2019 12:19 PM
Yes, it's still the case that you cannot create custom entities/object in HubSpot, though there have been some changes since my original reply in 2016 (notably there are now Tickets, which can be associated in similar ways to Deals).
Can you tell me a bit more about what you're trying to achieve?
Apr 20, 2020 5:56 PM
I have the same question: most of the customers are dealing with assets, and I would like to assign an asset to a company and/or a contact. I am happy to build such thing, if this is possible in Hubspot. This will allow a contact/company to be allocated an asset, and the same for the asset itself.
Looking forward to your feedback,
Apr 21, 2020 5:29 PM
Currently, most customers in similar situations will use Tickets or Deals to represent other things, even content assets (which it sounds like you're describing). That said, I'm interested in learning more about your use case and what you're needing to do - I'll send you a direct message to discuss further.
May 15, 2021 3:59 PM
Has there been any update on this topic? We are in a similar situation and would like to create two custom entities called Registrations and Examinations. These entities will have a 1-to-many relationship with Contacts. Example: A contact could register for many events and have examinations associated with each event attended. I've used Dynamics CRM in the past and we could create custom entities if the out of the box solution did not meet the requirements. Not having this feature is particularly challenging as we would like to use Deals and Tickets for other purposes. Happy to provide more information if required.