Creating lists to find contacts not opening emails

APCJon
Participant

We use the lifecycle stages and the lowest level is subsciber.  That means, to us, they are only receiving marketing emails.  I am weeding through this list and I am sending an email that asks if they want to continue on our mailing list, repond or we will delete you.  I have sent the email to a few subscribers and I am trying to create a list to see who does not open my email.

 

I did contact owner is me

Lifecycle stage is subscriber

recent sales email open date before 10/2019

 

Shouldn't I get a list of anyone that is a subscriber, assigned to me, that has not opened my emails for 6 months?  I am getting people that recent email open was recently.

 

If I did it wrong, how do I create the list?

 

 

0 Upvotes
2 Replies 2
Kim_HM
Top Contributor | Diamond Partner

Hi @APCJon , 

 

I think you might have used the OR option rather than the AND option for you list criteria. Please let me know if this is the case. If not, please attach a screenshot so I can help you further. 

 

Kind regards, 

 

Kim

APCJon
Participant

I changed the recent email open date to unknown and I got a list of people that have never opened my emails.