CRM

mdrnd
Participant

Creating a workflow to send a follow up email if first marketing email hasn't been opened in 10 days

SOLVE

Hi there,

 

Trying to create a workflow to send a follow up email if first marketing email hasn't been opened in a certain time frame.

 

I know that we can create a workflow using marketing activities but doesn't include a specific time frame. 

 

Ideally, I'd like to be able to create an automated follow up email if the first marketing email hasn't been opened in 10 days.

 

Could you please assist on this as I couldn't find any workaround.

 

Appreciate the help here.

 

Thank you,

1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Creating a workflow to send a follow up email if first marketing email hasn't been opened in 10 days

SOLVE

Hi @mdrnd,

 

The workflow could look like this:

 

karstenkoehler_0-1666885962959.png

 

 

Let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren


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3 Replies 3
mdrnd
Participant

Creating a workflow to send a follow up email if first marketing email hasn't been opened in 10 days

SOLVE

Perfect, thanks Karsten.

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Creating a workflow to send a follow up email if first marketing email hasn't been opened in 10 days

SOLVE

Hi @mdrnd,

 

The workflow could look like this:

 

karstenkoehler_0-1666885962959.png

 

 

Let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

mdrnd
Participant

Creating a workflow to send a follow up email if first marketing email hasn't been opened in 10 days

SOLVE

Hey Karsten,

 

Need a quick verification on this workflow. My trigger is actually "Opened the email but didn't reply". Could you please resend the workflow based on the "Opened but No Reply" status?

I think we should also consider that the person received the email but didn't open at all. They should also receive the second email.

 

Thanks,