CRM

DSS-Gary
Participant

Created too many lists by accident, can't delete them

I created a few personas; I clicked "Automatically create smart lists" because why not. But now I find that I'm over my limit of smart lists because each persona created four lists!! I definitely don't need that level of granularity.

 

But I can't delete any of those new smart lists; they all say "this list can't be deleted because it's used in other places" and the other place is Personas. But that's not true; the list _uses_ the persona, but the persona doesn't _use_ the list. So how can I delete those extra lists?

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1 Reply 1
TiphaineCuisset
Community Manager
Community Manager

Created too many lists by accident, can't delete them

Hi @DSS-Gary 

 

Thank you for reaching out. 

 

I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about the matter you mentioned here.

 

Thank you

Tiphaine


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