CRM

PedroLima
Participant

Create Custom Property for Line Items

Hi,

I would like to know if it is possible to create custom fields for line items? 

From a data model perspective, line item is a completely different object from products, therefore their fields should - most cases, have no dependencies.  (please confirm).

With that being said, I was expecting to be able to create custom properties as well as edit them on the line item. Just like any other object. But Apparently, this is not a functionality in Hubspot.  (please confirm)

Kind regards,
Pedro

9 Replies 9
FindingSerenity
Member

Create Custom Property for Line Items

You can create the custom properties (and groups to hold them) with the "Products" object and those properties will appear in the 'create custom line item' form. Unfortunatly, modifying the order in which the fall in that form is not possible.

Custom Groups in Product Object:

FindingSerenity_0-1698972765596.png


Grouped Custom Properties in Product Object:

FindingSerenity_1-1698972890289.png


Now the new properties are included in the custom line item form:

FindingSerenity_2-1698973024647.png

 

0 Upvotes
JGonzalezMore
Member

Create Custom Property for Line Items

Total abandonment of user support.
They don't respond, they just send links because they don't have a clue.

kvlschaefer
Community Manager
Community Manager

Create Custom Property for Line Items

Hi @JGonzalezMore,

 

I apologize for any frustration this may have caused. 

 

If you have any technical issues we’d invite you to reach out to Technical Support and your Customer Success Manager.

 

If you have a question regarding a product or best practices, I would encourage you to create a new post on the Community to ensure it gets visibility among our external and internal community contributors. 

 

The purpose of this community is for users to help each other and for members to self-serve by sharing documentation that is relevant to a community member's question.

 

Thank you,

Kristen


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Sebasluke
Participant | Platinum Partner
Participant | Platinum Partner

Create Custom Property for Line Items

A useless reply.

0 Upvotes
Josh
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

Create Custom Property for Line Items

@PedroLima,

 

Can you give me an example of a custom line item property you are hoping to create? 




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

PedroLima
Participant

Create Custom Property for Line Items

Line items should have the capability of store promo code applied. So, a deal that has two line (item1 and Item2) items for example and item1 has one code and item2 has a different code. 

Josh
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

Create Custom Property for Line Items

Hi @PedroLima,

 

This is going to be the best resource for you. Following the steps for custom properties via the object properties endpoints should do the trick.

 

Josh




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

PedroLima
Participant

Create Custom Property for Line Items

Hi @Josh ,

Thanks for the link.

But I am afraid, that did not answer my question. I know how to create custom properties. I am just trying to find out how to create custom properties specificaly for Product Line Item. 

I understandn this: 
"Line items, along with companies, contacts, deals, tickets, products, and quotes, are objects in the HubSpot CRM."
"Line items can only be associated with deals, and these associations are managed through the CRM associations endpoints."
"You can create line items that are unique to an individual quote, but they will not be added to your product library..."

Many Thanks,
Pedro

CPonceKreiter
Member | Elite Partner
Member | Elite Partner

Create Custom Property for Line Items

Hi @PedroLima 

 

I don't know if it's too late, but you can create custom properties for Line Items object via the Hubspot API ( https://developers.hubspot.com/docs/api/crm/properties ).

 

POST /crm/v3/properties/line_item

Body Example:

{
"fieldType": "text",
"groupName": "price",
"label": "Custom Format Amount",
"name": "custom_format_amount",
"type": "string",
"description": "Subtotal del producto en formato custom",
"options": [],
"displayOrder": -1,
"hasUniqueValue": false,
"hidden": false
}

 

 

I didn't find a way to create them via the Hubspot Website.