CRM

timim
Member

Copying a contact - can HubSpot do it?

SOLVE

I know I can use Workflows to copy a property from one contact to another.  How can I create a brand new contact from an existing contact where a large number of the properties are the same?  Is my only option to create a workflow that copies each property?  Other tools allow me to make a duplicate entry and then adjust the appropriate fields (name, email, phone) without having to start from scratch.

1 Accepted solution
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Copying a contact - can HubSpot do it?

SOLVE

Hi @timim

 

There's no way inside HubSpot, yet, to clone a contact. 

 

The easiest way I can think of to achieve what you need is to export the base contact to csv file and then copy the row as many times as you need. Make the required edits and then reimport the list into HubSpot.

 

Here's how to export: How can I export my Contacts, Companies, and Deals from the CRM?

 

Hope that helps.

Phil Vallender | HubSpot Website Agency

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13 Replies 13
JJachetta
Participant

Copying a contact - can HubSpot do it?

SOLVE

I agree, Keap, SalesForce, etc all have a Clone function in Contacts.  The request has gone back to 2017.  When can we expect the Cloning Function of Contacts?

kvlschaefer
Community Manager
Community Manager

Copying a contact - can HubSpot do it?

SOLVE

Hi @JJachetta,

 

Thanks for the feedback.

 

I would recommend upvoting and subscribing to this idea in our Ideas Forum asking for the same feature. When you subscribe to an idea, you'll get updates from the product team.

 

Best,

Kristen


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Fifestar
Participant

Copying a contact - can HubSpot do it?

SOLVE

This feels like a basic service for any CRM. Why is this not available?

TiphaineCuisset
Community Manager
Community Manager

Copying a contact - can HubSpot do it?

SOLVE

Hi @Fifestar & @Outgreen 

 

I'd recommend upvoting this idea in our Ideas Forum asking for the same feature. You can also subscribe to get updates from the Product Team there.

 

Have a lovely day, 

Tiphaine


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Outgreen
Member

Copying a contact - can HubSpot do it?

SOLVE

Yes, please add a clone or copy contact function. Standard stuff in any CRM. Such a valuable tool as Hubspot CRM should have this.

 

Thanks

CDanielson
Contributor

Copying a contact - can HubSpot do it?

SOLVE

This is a must-have. Every system I have worked on provides this capability.  

RichardDuff
Member

Copying a contact - can HubSpot do it?

SOLVE

Probabaly down to the way HubSpot CRM uses the emial field as the unique identifier

as you say every other CRM on the market has this ability - pretty essential for adding multiple contacts at the same company.

Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Copying a contact - can HubSpot do it?

SOLVE

Hi @timim

 

There's no way inside HubSpot, yet, to clone a contact. 

 

The easiest way I can think of to achieve what you need is to export the base contact to csv file and then copy the row as many times as you need. Make the required edits and then reimport the list into HubSpot.

 

Here's how to export: How can I export my Contacts, Companies, and Deals from the CRM?

 

Hope that helps.

Phil Vallender | HubSpot Website Agency
mikenew
Participant

Copying a contact - can HubSpot do it?

SOLVE

I really need this feature as well ... this solution is too cumbersome and timeconsuming for my purposes

CDanielson
Contributor

Copying a contact - can HubSpot do it?

SOLVE

Good suggestion! It seems like alot of work that should be so easy though.

laseragent
Member

Copying a contact - can HubSpot do it?

SOLVE

When is Hubspot going to fix this and make a simple CLONE or COPY CONTACT button.

Even the OLD ACT has that!

It is so common to have multiple contacts that are part of the same company where they have the same address, office phone, fax, etc.

Should be able to Clone and then jsut change the name, email and mobile info

 

PLEASE UPDATE THIS MOST SIMPLE FEATURE! We have been asking for a year.

gsmith4
Participant

Copying a contact - can HubSpot do it?

SOLVE

clone a contact was a totally expected function and saddened to learn that i'm not able to do it to add new contacts at same target company

BMarketing
Participant

Copying a contact - can HubSpot do it?

SOLVE

I agree - I couldn;t believe it when I couldn;t find this option