I would like to ask for help in copying the information from one deal to another.
In order to work on the lost deals, we are copying all of them to another pipeline, this way we do not lose previous information and make it available to other teams in the company. However in the process of cloning information we are not managing to find the automation configuration that allows the value and line item from one deal to be copied to this cloned deal in the other pipeline.
Hey @LidiaPedreira not sure if I understand the flow because looking to what you want I think the best thing to do should be to simply pass thouse deals to the "closed lost" pipeline. Having cloned deals will result in duplicated data and ofc problems with reporting from diferent sources.
Anyway regarding a solution to copy line items, right now Hubspot doesn't have a native option for that (everyone is asking for actions on line items @kvlschaefer!) You can always make it between Hubspot <> Google Sheet <> Zapier but it always need a double check.
José Pedro Forte RevOps Manager at Infraspeak
• Hubspot Champion User - 2019 • Marketing Hub Champion User - 2020 • +100 Hubspot Community Kudos - 2023 • Community Champion - 2023
Hubspot headaches? Let's turn Oh's into workflows!
This is a huge gap in the product for us. We are trying to manage renewals but you can't clone the entire deal with line items and revenue into another pipeline so have to manually update once the new deal has been created in the new pipeline.
Hey @LidiaPedreira not sure if I understand the flow because looking to what you want I think the best thing to do should be to simply pass thouse deals to the "closed lost" pipeline. Having cloned deals will result in duplicated data and ofc problems with reporting from diferent sources.
Anyway regarding a solution to copy line items, right now Hubspot doesn't have a native option for that (everyone is asking for actions on line items @kvlschaefer!) You can always make it between Hubspot <> Google Sheet <> Zapier but it always need a double check.
José Pedro Forte RevOps Manager at Infraspeak
• Hubspot Champion User - 2019 • Marketing Hub Champion User - 2020 • +100 Hubspot Community Kudos - 2023 • Community Champion - 2023
Hubspot headaches? Let's turn Oh's into workflows!