CRM

ApekshaGopale
Participant

Cookie Consent Records

SOLVE

We have activated the Cookie Consent Banner on our website. Is there a way to keep records/anonymous records or track the users that have accepted or declined the cookies?

 

 

0 Upvotes
1 Accepted solution
Aakar
Solution
Key Advisor

Cookie Consent Records

SOLVE

Hi, @Petter I use OneTrust to manage cookies, so I can't say much about HubSpot. However, the bottom of this article mentions that you can create a custom report to track the views & clicks of the banner. So I think you can do it in HubSpot. Thanks.

Aakar Anil
Marketing Technologist
aakar.me | @aakarpost | in/aakarpost

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6 Replies 6
Petter
Contributor | Gold Partner
Contributor | Gold Partner

Cookie Consent Records

SOLVE

I've been looking for an answer on this question aswell. 

 

@Aakar what you are referring to is of course to store consent records on existing contacts in your database. But do you know if there's a way to store consent records from anonymous visitors on your website via HubSpot's Cookie banner? I got information from a Cookie expert consulting agency that this is also required in the EU. 🤔 

 

0 Upvotes
ApekshaGopale
Participant

Cookie Consent Records

SOLVE

@Petter I do agree with you. I can only create a list with existing contacts and cannot track anonymous visitors. Have you found a solution to this?

0 Upvotes
Aakar
Solution
Key Advisor

Cookie Consent Records

SOLVE

Hi, @Petter I use OneTrust to manage cookies, so I can't say much about HubSpot. However, the bottom of this article mentions that you can create a custom report to track the views & clicks of the banner. So I think you can do it in HubSpot. Thanks.

Aakar Anil
Marketing Technologist
aakar.me | @aakarpost | in/aakarpost
Petter
Contributor | Gold Partner
Contributor | Gold Partner

Cookie Consent Records

SOLVE

Thank you @Aakar I'll check it out 🙂 

Aakar
Key Advisor

Cookie Consent Records

SOLVE

Hi @ApekshaGopale 

I guess you're looking for this. Check out the HubSpot resources.

Thanks @TiphaineCuisset for the tag.

Aakar Anil
Marketing Technologist
aakar.me | @aakarpost | in/aakarpost
TiphaineCuisset
Community Manager
Community Manager

Cookie Consent Records

SOLVE

Hi @ApekshaGopale 

 

Thank you for reaching out.

 

I want to tag some of our experts here - @Mike_Eastwood @Aakar @Ben_M do you have any thought for @ApekshaGopale on this?

 

Thank you!

Best

Tiphaine


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