Hi everyone. I have noticed only in the past week that when I am in a company and create a contact, if the contact email doesn't match the company name (which happens in some businesses) then Hubspot automatically creates a company under the email domain. How do I stop this from happening? I present I keep having to merge the 2 accounts together but I shouldn't have to do this. Thanks
In settings -> Data Management -> Objects -> Company, there should be a setting that you can toggle on and off that says "Create and Associate Companies with Contacts" If that's turned on, every time there is a recognizable company email domain, HubSpot will create the company record for it.
In settings -> Data Management -> Objects -> Company, there should be a setting that you can toggle on and off that says "Create and Associate Companies with Contacts" If that's turned on, every time there is a recognizable company email domain, HubSpot will create the company record for it.