Contacts and companies not synching properly
Jan 25, 2018 8:13 PM - edited Jan 25, 2018 8:17 PM
Hi! I have imported a list of contacts and a separate list of companies through a csv file. The URLs/domains of the companies match the email addresses of the contacts but HUbspot isn't connecting them automatically like all of the help menus say it should.
Originally, I thought it might be because there were back slashes at the end of the domains. When I deleted the backslash from within hubspot and refreshed, the contacts were associated. However, when I removed the backslashes from all of the domains in the CSV and reimported, it didn't sync the contacts and companies. It shows the logo of the company beside the persons name in the contacts dashboard but when I enter a contact it says the person has no company. I am not sure what else to do. is my only option manually connecting them all?