CRM

DNunn5
Member

Contacts address details suddenly disappeared!

SOLVE

Address/email etc information is suddenly not appearing on any of our Contacts in the left-hand pane!

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Contacts address details suddenly disappeared!

SOLVE

If the fields have disappeared entirely, someone probably removed them by mistake. You can re-add them in the record editor: https://knowledge.hubspot.com/object-settings/customize-records

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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3 Replies 3
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Contacts address details suddenly disappeared!

SOLVE

Hi @DNunn5,

 

Are the fields empty or do the fields not appear at all?

 

If it's the former, please share a screenshot of the property history for one example: https://knowledge.hubspot.com/records/view-record-property-history#view-historical-values-for-a-prop...

 

If the fields have disappeared entirely, someone probably removed them by mistake. You can re-add them in the record editor: https://knowledge.hubspot.com/object-settings/customize-records

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
DNunn5
Member

Contacts address details suddenly disappeared!

SOLVE

They do not appear at all, it just says "Communications Subcriptions" and "Website activity"

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Contacts address details suddenly disappeared!

SOLVE

If the fields have disappeared entirely, someone probably removed them by mistake. You can re-add them in the record editor: https://knowledge.hubspot.com/object-settings/customize-records

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes