CRM

SWilcox71
Member

Contacts Set-Up Question

SOLVE

With this setting enabled, will an entirely new contact record be created if Breeze finds contact information in an email and can't match it to an existing contact? Or does it only enrich existing contacts with updated information?

SWilcox71_0-1741811612063.png

 

 

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1 Accepted solution
Josh
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Contacts Set-Up Question

SOLVE

Hi @SWilcox71,

 

It will only enrich existing contacts with updated information.

 

Josh 




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Diamond Partner & HubSpot Certified Trainer

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1 Reply 1
Josh
Solution
Recognized Expert | Diamond Partner
Recognized Expert | Diamond Partner

Contacts Set-Up Question

SOLVE

Hi @SWilcox71,

 

It will only enrich existing contacts with updated information.

 

Josh 




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Diamond Partner & HubSpot Certified Trainer