CRM

BNSPA
Member

Contact is not visible in get.chat application

SOLVE

I have some contacts that I have created in my Hubspot account. When I open the Get.Chat application and click Start on Chat, an incomplete list of my contacts appears by default. I need all of my Hubspot contacts to be displayed. When I search by name, it comes up, but I need the contact list when I start a chat.

Image is attached for reference, It appears just only two names which is mentioned in the last in arabic language.

 

WhatsApp Image 2023-01-24 at 3.30.28 PM.jpegWhatsApp Image 2023-01-24 at 3.32.07 PM.jpeg

0 Upvotes
1 Accepted solution
danmoyle
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Contact is not visible in get.chat application

SOLVE

I'd recommend going to 360dialog and asking them about their integration. I don't know of this tool and integration, and don't see anything in the marketplace. Hopefully they can help since it's their tool. 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/

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3 Replies 3
danmoyle
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Contact is not visible in get.chat application

SOLVE

@BNSPA this looks like a Get.Chat support question. I don't see an integration in HubSpot's marketplace - how are you intergrating the two tools? 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
BNSPA
Member

Contact is not visible in get.chat application

SOLVE

I have purchase Whatsapp Buisness API from 360dialog they are providing get.chat with integration of Hubspot.

0 Upvotes
danmoyle
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Contact is not visible in get.chat application

SOLVE

I'd recommend going to 360dialog and asking them about their integration. I don't know of this tool and integration, and don't see anything in the marketplace. Hopefully they can help since it's their tool. 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/