CRM

AKhakimova
Member

Contact has bounced globally while the email is correct and running

Hello - what do I do for the "contact that bounces globally" to receive marketing emails coming from HubSpot? 

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karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Contact has bounced globally while the email is correct and running

Hi @AKhakimova,

 

To unbounce globally bounced contacts, you need to reach out to HubSpot support via the purple in-app help widget. If you're using the free products, this is unfortunately not an option and you can't do anything about the bounce. (Don't shoot the messenger.)

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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