Contact form contents to Gmail inboxSOLVE
07-18-2019 06:08 - edited 07-18-2019 06:10
I'm pretty new to Hubspot and I have a question with regards the forms. I use Wordpress and I am trying to replace "Contact form 7" with the Hubspot Contact Forms (HCF).
My problem is that whenever someone contacts me through HCF, I don't get the email in Gmail, but just in Hubspot. Only new (non existing) customers contact me through this forms.
Furthermore, I am facing some problems that I hope they can serve as clues to solve my issue:
- When you send the form, you don't get the thank you message (my settings are to display a thank message instead of sending to a different page; see first picture)
- I don't get any notification despite the fact having selected both (see second picture):
- "Follow up Options" to "Send submission email notifications to the contact's owner"
- Send submission email notifications to...
Thanks in advance,
Solved! Go to Solution.