CRM

BBWong9
Member

Contact details not available after being sent over from Phantom Buster

SOLVE

Hi, I'm new to both Hubspot and Phantombuster.

 

I tried sending over some leads from Phantombuster by clicking on "Send to Hubspot". It showed that it was successfully sent from Phantombuster.

 

However, the contacts that appeared on Hubspot CRM are all blank without any details. May I know what could be the reason?

 

Screenshot 2024-10-14 at 4.32.35 PM.png

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1 Accepted solution
JessicaBaskey
Solution
Top Contributor | Platinum Partner
Top Contributor | Platinum Partner

Contact details not available after being sent over from Phantom Buster

SOLVE

Hi @BBWong9 ,

 

I hope you're well. 
I haven't worked a lot with PhantomBuster but it looks like there might be an issue with the mapping of your properties between HubSpot and PhantomBuster. 
I have found this video (it's from 2021, so it might be a little outdated), which explains the basic mapping set up: https://www.youtube.com/watch?v=v5KPChOJ-Js

 

Have you double-checked if your mapping is correct?

 

All the best,

Jess

Jessica Hörnschemeyer

HubSpot Expert⎮ Implementation and Consultation

Baskey Digital

emailAddress
jessica@baskey.eu
website
www.baskeydigital.com
Book a consultation

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1 Reply 1
JessicaBaskey
Solution
Top Contributor | Platinum Partner
Top Contributor | Platinum Partner

Contact details not available after being sent over from Phantom Buster

SOLVE

Hi @BBWong9 ,

 

I hope you're well. 
I haven't worked a lot with PhantomBuster but it looks like there might be an issue with the mapping of your properties between HubSpot and PhantomBuster. 
I have found this video (it's from 2021, so it might be a little outdated), which explains the basic mapping set up: https://www.youtube.com/watch?v=v5KPChOJ-Js

 

Have you double-checked if your mapping is correct?

 

All the best,

Jess

Jessica Hörnschemeyer

HubSpot Expert⎮ Implementation and Consultation

Baskey Digital

emailAddress
jessica@baskey.eu
website
www.baskeydigital.com
Book a consultation
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