CRM

BSingh
Member

Contact details in the DEALs screen

SOLVE

After creating a contact and then linking the contact with a deal, the contact information does not show in the deal screen, I would have to go back to the contact screen to get the clients phone # for example -- can anyone help me on this, maybe I am doing something incorrectly

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Contact details in the DEALs screen

SOLVE

Hi @BSingh,

 

HubSpot only shows some information of associated objects (contacts, companies etc.) on a deal record. It looks to me like this is by design, to keep the records somewhat clean.

 

However, you can hover your mouse over the sidebar and the contact tile. A "Preview" button will pop up and you can access the information that you've included in the About section of the contact sidebar right there. You'll stay on the deal record and don't have to navigate back and forth between deal and contact.

 

Here's a short gif from a company record, it works just the same on a deal record.

 

preview.gif

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

4 Replies 4
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Contact details in the DEALs screen

SOLVE

Glad to hear, @BSingh. You can help the community by marking my previous post as a solution. Thanks in advance!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Contact details in the DEALs screen

SOLVE

Hi @BSingh,

 

HubSpot only shows some information of associated objects (contacts, companies etc.) on a deal record. It looks to me like this is by design, to keep the records somewhat clean.

 

However, you can hover your mouse over the sidebar and the contact tile. A "Preview" button will pop up and you can access the information that you've included in the About section of the contact sidebar right there. You'll stay on the deal record and don't have to navigate back and forth between deal and contact.

 

Here's a short gif from a company record, it works just the same on a deal record.

 

preview.gif

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

MLindsey
Member

Contact details in the DEALs screen

SOLVE

How about in the app?  

0 Upvotes
BSingh
Member

Contact details in the DEALs screen

SOLVE

Thank you very much Karsten- this helps

0 Upvotes