Contact Fields

SOLVE
New Member

Hi - very new to HubSpot and so far very impressed as I am just using the free version for now to try it. I can't seem to save telephone numbers in the contacts field - is that normal in the free versio?   Many thanks Smiley Happy

Reply
0 Upvotes
1 Accepted solution

Accepted Solutions
Highlighted
Advisor

Hi Jacs,

 

Welcome to HubSpot! You should be able to change any contact property under the contact record. You may be trying to change it in a table, filter or report which is just displaying the information and not editable from there. 

 

You may also be making changes but neglecting to hit the orange save button in the bottom right. (You'll need to do this anytime you make a change to a record, report, list ect for HubSpot to save the changes.)

 

Check out this article which I think might help. 

 

If you have any more questions feel free to reach out. 

Reply
0 Upvotes
1 Reply 1
Highlighted
Advisor

Hi Jacs,

 

Welcome to HubSpot! You should be able to change any contact property under the contact record. You may be trying to change it in a table, filter or report which is just displaying the information and not editable from there. 

 

You may also be making changes but neglecting to hit the orange save button in the bottom right. (You'll need to do this anytime you make a change to a record, report, list ect for HubSpot to save the changes.)

 

Check out this article which I think might help. 

 

If you have any more questions feel free to reach out. 

Reply
0 Upvotes