I'm noticing a few contact created dates are after page view dates. Is HubSpot able to link back via IP address to when a customer view web pages but did not fill out a form in order to create a contact?
This likely has to do with the way tracking works. When a person visits your website and accepts cookies, some of them include a timestamp. However, HubSpot is not able to associate this information with a contact until a form is submitted which is when the contact will be created – resulting in a page view before the record create date.
Hope this helps!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
This likely has to do with the way tracking works. When a person visits your website and accepts cookies, some of them include a timestamp. However, HubSpot is not able to associate this information with a contact until a form is submitted which is when the contact will be created – resulting in a page view before the record create date.
Hope this helps!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer