CRM

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Connecting emails to a contact/customer

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Is there any way to connect an email stream between two colleagues to a contact/customer in order to track a decision or any other info related to that contact/customer? An example may be recording an approval from your manager for an extra discount granted to the customer
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coreysmith
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Connecting emails to a contact/customer

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The association is by company so if the people communicating are not part of the company, Hubspot won't associate them. You'll want to teach them to add a note to the contact or company record.

--
Corey Smith
Directory of Digital Marketing
corey@intuitivewebsites.com

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coreysmith
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Top colaborador(a) | Parceiro Ouro
Top colaborador(a) | Parceiro Ouro

Connecting emails to a contact/customer

resolver

The association is by company so if the people communicating are not part of the company, Hubspot won't associate them. You'll want to teach them to add a note to the contact or company record.

--
Corey Smith
Directory of Digital Marketing
corey@intuitivewebsites.com
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nordid
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Connecting emails to a contact/customer

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Understood, thank you so much ... frankly speaking I think that this is a limit ... being forced to write a note is time consuming
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