CRM

ADarlington
Participant

Connecting Salesforce Fields

I have created a new field in Salesforce on the contact record that is a picklist that will be changed based on a Salesforce Flow.

I created the new field 3 days ago and the field is not sycing with Hubspot.  When I first started my sync with SF, it created all the SF fields in HS.  Now, it is not.  Do I have to now create the new field in both HS and SF and sync or was there something I needed to do to have the new SF field auto create in HS?

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TiphaineCuisset
Community Manager
Community Manager

Connecting Salesforce Fields

Hi @ADarlington 

 

Thank you for reaching out!

 

You can find here an explanation as to why there could be some issue between the HubSpot Salesforce integration

 

If that does not help, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and specific examples about this. 

 

Thank you!

Best

Tiphaine


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