Connecting Salesforce Fields

[ADarlington]

I have created a new field in Salesforce on the contact record that is a picklist that will be changed based on a Salesforce Flow.

I created the new field 3 days ago and the field is not sycing with Hubspot.  When I first started my sync with SF, it created all the SF fields in HS.  Now, it is not.  Do I have to now create the new field in both HS and SF and sync or was there something I needed to do to have the new SF field auto create in HS?

[LaurenKennedy]

Hi @ADarlington! Fields are only created in HubSpot when you first install the integration. As new fields are created in Salesforce (or new properties are created in HubSpot), you will need to create those new properties/fields in the other system & add them to the integration in HubSpot.

[TiphaineCuisset]

Hi @ADarlington 

Thank you for reaching out!

You can find here an explanation as to why there could be some issue between the HubSpot Salesforce integration. 

If that does not help, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and specific examples about this. 

Thank you!

Best

Tiphaine