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Sep 4, 2024 12:37 PM
I want to connect my amazon connect activities to hubspot. So when I make a call it gets registered as an activity in hubspot.
Solved! Go to Solution.
Sep 4, 2024 3:53 PM
Hi @RSimbeckv,
To connect Amazon Connect to HubSpot and log calls as activities, you can use a third-party integration tool like Zapier or a custom API solution.These tools allow you to trigger actions in HubSpot whenever a call is made in Amazon Connect, automatically logging it as an activity.
If you're using Zapier:
1. Set up a trigger for Amazon Connect calls.2. Create an action in HubSpot to log the call as an activity.This way, every call made through Amazon Connect will be recorded in HubSpot.
I hope it helps, let me know if you need to talk!
Khushboo Pokhriyal
Growth & Operations
GroRapid Labs
LinkedIn | 9315044754 | Email | Website
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$('.community-footer .col ul').hide(); $(this).addClass('active'); $(this).children("ul").show(); $('.community-footer .col').children("h5").removeClass("addedClass"); $(this).children("h5").addClass("addedClass"); } if ( $(".community-footer .col:nth-child(4) ul").hasClass('custom-footer-res')) { $(".community-footer .col:nth-child(4) ul").removeClass('custom-footer-res'); } }) $('.community-footer .col:nth-child(2)').on("click", function () { if ($(this).hasClass('active')) { $(this).removeClass('active'); $(this).children("ul").hide(); $(this).children("h5").removeClass("addedClass"); } else { $(".community-footer .col").removeClass('active'); $('.community-footer .col ul').hide(); $(this).addClass('active'); $(this).children("ul").show(); $('.community-footer .col').children("h5").removeClass("addedClass"); $(this).children("h5").addClass("addedClass"); } if ( $(".community-footer .col:nth-child(4) ul").hasClass('custom-footer-res')) { $(".community-footer .col:nth-child(4) ul").removeClass('custom-footer-res'); } }) } })(LITHIUM.jQuery); if (window.location.href.indexOf('/page/') != -1) { var siblings = document.getElementById('actionMenuDropDown').parentNode.childNodes; siblings[3].className = "hidden" siblings[5].className = "hidden" } (function($) { $(window).on('load', function() { $('.lia-quilt-forum-message > .lia-quilt-row-main,.lia-quilt-idea-message-item > .lia-quilt-row-main').each(function(){ $(this).find('.UserAvatar img').css("width","40px"); $(this).find('.UserAvatar img').css("border-radius","15px 0 15px 15px"); var href = $(this).find('.UserName > .lia-link-navigation').attr('href'); var img = $(this).find('.UserAvatar').html(); $(this).find('.UserAvatar').html(''+img+''); }); }); })(LITHIUM.jQuery); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:lightboxRenderComponent","parameters":{"componentParams":"{\n \"surveyType\" : {\n \"value\" : \"communityexperience\",\n \"class\" : \"java.lang.String\"\n },\n \"surveyId\" : {\n \"value\" : \"3\",\n \"class\" : \"java.lang.Integer\"\n },\n \"triggerSelector\" : {\n \"value\" : \"#valueSurveyLauncher\",\n \"class\" : \"lithium.util.css.CssSelector\"\n }\n}","componentId":"valuesurveys.widget.survey-prompt-dialog"},"trackableEvent":false},"tokenId":"ajax","elementSelector":"#valueSurveyLauncher","action":"lightboxRenderComponent","feedbackSelector":false,"url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.liabase.basebody.valuesurveylauncher.valuesurveylauncher:lightboxrendercomponent?t:ac=board-id/sales_CRM/message-id/151498/q-p/cHJvZmlsZS5sYW5ndWFnZTplbg..","ajaxErrorEventName":"LITHIUM:ajaxError","token":"I7XE5gHcQfYZgVYfsnYIIZ7GanhqUIwKuEzhOuJgBdY."}); LITHIUM.Dialog.options['948594105'] = {"contentContext":"valuesurveys.widget.survey-prompt-dialog","dialogOptions":{"minHeight":399,"draggable":false,"maxHeight":800,"resizable":false,"autoOpen":false,"width":610,"minWidth":610,"dialogClass":"lia-content lia-panel-dialog lia-panel-dialog-modal-simple lia-panel-dialog-modal-valuesurvey","position":["center","center"],"modal":true,"maxWidth":610,"ariaLabel":"Feedback for community"},"contentType":"ajax"}; LITHIUM.Dialog({ "closeImageIconURL" : "https://community.hubspot.com/skins/images/0CA20B18C3B600BB245E47DA8F379955/responsive_peak/images/button_dialog_close.svg", "activecastFullscreen" : false, "dialogTitleHeadingLevel" : "2", "dropdownMenuSelector" : ".lia-menu-navigation-wrapper", "accessibility" : false, "triggerSelector" : ".lia-panel-dialog-trigger-event-click", "ajaxEvent" : "LITHIUM:lightboxRenderComponent", "focusOnDialogTriggerWhenClosed" : false, "closeEvent" : "LITHIUM:lightboxCloseEvent", "defaultAriaLabel" : "", "dropdownMenuOpenerSelector" : ".lia-js-menu-opener", "buttonDialogCloseAlt" : "Close", "dialogContentCssClass" : "lia-panel-dialog-content", "triggerEvent" : "click", "dialogKey" : "dialogKey" }); LITHIUM.ValueSurveyLauncher({"detectPopUpCSS":".lia-dialog-open","dialogLinkSelector":"#valueSurveyLauncher","launchDelay":64596}); LITHIUM.PartialRenderProxy({"limuirsComponentRenderedEvent":"LITHIUM:limuirsComponentRendered","relayEvent":"LITHIUM:partialRenderProxyRelay","listenerEvent":"LITHIUM:partialRenderProxy"}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:partialRenderProxyRelay","parameters":{"javascript.ignore_combine_and_minify":"true"}},"tokenId":"ajax","elementSelector":document,"action":"partialRenderProxyRelay","feedbackSelector":false,"url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.liabase.basebody.partialrenderproxy:partialrenderproxyrelay?t:ac=board-id/sales_CRM/message-id/151498/q-p/cHJvZmlsZS5sYW5ndWFnZTplbg..","ajaxErrorEventName":"LITHIUM:ajaxError","token":"tOUyYQGnjXE4qoUd4pTlZFu-4DCvNgSbZsvtgkrl8T4."}); LITHIUM.Auth.API_URL = "/t5/util/authcheckpage"; LITHIUM.Auth.LOGIN_URL_TMPL = "https://app.hubspot.com/khoros/integration/jwt/authenticate?referer=https%3A%2F%2FREPLACE_TEXT"; LITHIUM.Auth.KEEP_ALIVE_URL = "/t5/status/blankpage?keepalive"; LITHIUM.Auth.KEEP_ALIVE_TIME = 300000; LITHIUM.Auth.CHECK_SESSION_TOKEN = '0U34MKwZSyWtN5TD5XvsGoK_J_xMuDm4Ylci9XlVnaM.'; LITHIUM.AjaxSupport.useTickets = false; LITHIUM.Loader.runJsAttached(); // -->