Company duplicates despite company domain name and company ID
SOLVE
Hello,
I've encountered the following issue. Whilst doing an contact and company import HubSpot creates duplicates from the companies.
I know that when you do not add the company domain name and/or company ID that HubSpot will create a duplicate (company).
But despite the fact that I've added the company domain name and/or company, I still get the company duplicates. After the import has been completed, HubSpot mentiones no duplicates either, whilst there are already company duplicates in the system.
It's unlikely that this is happening with the record ID. Could you confirm this is actually occurring and find two company records with the same record ID?
For company domain name, I could imagine that these were created with slightly different URL formatting. Could you find two duplicates and share what the exact company domain names are?
Best regards
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
Company duplicates despite company domain name and company ID
SOLVE
Hi Karsten,
We are finding many duplicate companies with the exact same domain formatting, for example: www.hsbc.com creates a new company page every time they enquire.
Is there any solution to preventing duplicates based on domain?