CRM

IVillalon
Contributor

Company Information from Import .xlsx/.csv

SOLVE

Hi, the question is, if we import a company with every information in it, including website URL, company name, country and state locations, does Hubspot insights would still automatically change the location of the company?

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Company Information from Import .xlsx/.csv

SOLVE

Hi @IVillalon,

 

No, it shouldn't: https://knowledge.hubspot.com/companies/hubspot-insights-on-company-records

 

"Any values added by users in your HubSpot account will not be overwritten by HubSpot insights."

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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JSnavely
Participant

Company Information from Import .xlsx/.csv

SOLVE

Unfortunately, according to HS support, this is different with an import. Insights can override fields in your import. 
Screen Shot 2023-01-23 at 11.48.37 AM copy.jpg

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Company Information from Import .xlsx/.csv

SOLVE

Hi @IVillalon,

 

No, it shouldn't: https://knowledge.hubspot.com/companies/hubspot-insights-on-company-records

 

"Any values added by users in your HubSpot account will not be overwritten by HubSpot insights."

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

IVillalon
Contributor

Company Information from Import .xlsx/.csv

SOLVE

Thank you!

0 Upvotes