Closed Won Reason - Won't let me change to Drop down select

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Advisor

I changed my closed lost reason to a dropdown select and wanted to do the same for the closed won reason. when I try to change it to a dropdown select it doesn't let me. I've added a screen shot here. It says "Property Options can't be blank. Add conetnt to lable and value or remove this option to save"

 

Any one know what that means?

Screenshot 1.PNG

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Esteemed Advisor

Hi, @HubSpotMaster. You should be able to accomplish this - however, you won't be able to change a property to a dropdown without at least one picklist option set up. Even entering a value like "Placeholder" temporarily is fine, but it won't save the data type change without at least one label-value pair at the bottom of the screen. 


Brad Mampe, Currently In Between Realities
I'm probably wrong. I may not be right about that.
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Esteemed Advisor

Hi, @HubSpotMaster. You should be able to accomplish this - however, you won't be able to change a property to a dropdown without at least one picklist option set up. Even entering a value like "Placeholder" temporarily is fine, but it won't save the data type change without at least one label-value pair at the bottom of the screen. 


Brad Mampe, Currently In Between Realities
I'm probably wrong. I may not be right about that.
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Advisor

Thanks @bradmin . When I changed the property there was a row above my options that wasn't visible. When I hovered over it I noticed I could click and delete. That was causing the issue. 

Esteemed Advisor

Ah, okay. Makes sense. 

 

Not sure how many existing contacts have a value in that property, but you may want to do an export-then-update-then-reimport job on any contacts who had a free text value, if you haven't already.


Brad Mampe, Currently In Between Realities
I'm probably wrong. I may not be right about that.