Chatbot not appearing on the website

[KKotha]

Hi, 
Our website is on PHP.
We have installed the tracking code. Attaching the image with inspection for reference.
We set up a chatbot with no specific rules set ( for the entire website ) so no problem with the rules for appearance.
We set it up to appear after 3 seconds on the website.
However it isnt showing up.
Please let me know if we are missing something. Thanks.

[Lucila-Andimol]

Hey @KKotha 

Have you checked that the tracking code is properly installed in you web

and appearing in every page you are trying to trigger?

Once you confirmed this, check other plugins or pop up blockers that might be interfering.

hope this helps

[karstenkoehler]

Hi @KKotha,

HubSpot has a recommended series of troubleshooting steps here: https://knowledge.hubspot.com/chatflows/chat-widget-is-not-appearing-on-your-pages

Can you go through these and report back?

Best,

Karsten

[KKotha]

We just saw that the chatbot is appearing on the blog but not on the other pages.
Not sure why. 

[KKotha]

Hi Karsten,

Already went through the steps mentioned in the troubleshooting guide.