Chatbot configuration? Not appearing on any pages.

Spectral · a month ago

I'm trying to embed a chat button over on https://spectralwebservices.com.

I'm on the free plan for hubspot, at least for the moment.

I've got the embed code added. (Confirmed by inspecting source.)

I have the chat activated in hubspot. Screenshots below:

I'm clearly missing something, because there's no sign of the button on any pages on my site.

I've marked the chat availability as 24x7.

I see {mycode}.js loading from js-na1.hs-scripts.com and js.hs-analytics.net. I see banner.js loading. And collectedforms.js. I don't see any other hubspot activity.

Hints? I need one!

trevordjones · a month ago

Hi @Spectral

Make sure that you have set your display behavior, like the below left.

- Trevor
If my post solves your problem, please accept it as a solution.

Jaycee_Lewis · a month ago

Also, try using a different browser or an incognito tab. I see the chat option when I visit your page. My guess — there is something like an ad blocker interfering on your end.

Best,

Jaycee

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