Apr 7, 20231:50 AM - last edited on Apr 7, 20234:59 AM by kvlschaefer
Participant
Chatbot - Messages with more than 500 characters is displaying error message
SOLVE
I setup a chatbot flow and added some messages. However messages with more than 500 characters is displaying error message. Is there any word limit to add messgae is chatflow?
I researched but couldn't find any source for word limit.
I confirmed that currently, there is a limit of fewer than 500 characters. A workaround would be to add two modules in a row and split the message.
I would highly recommend you to please post this idea at our ideas forum (here).
Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue to advocate for its implementation on your behalf by upvoting on the thread as well.
Could you please send us a screenshot with the error message and where specifically in your chatbot is showing? There is a snippet character limit of 2500 images in snippets, but I will need more information. screenshots, and details you can provide, the better I can advise on the next steps.
I confirmed that currently, there is a limit of fewer than 500 characters. A workaround would be to add two modules in a row and split the message.
I would highly recommend you to please post this idea at our ideas forum (here).
Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue to advocate for its implementation on your behalf by upvoting on the thread as well.