ChatGPT Integration with Hubspot

[ZestDeveloper]

Hi,

I was interested in building a sales enablement tool that would synthesize all of our sales and marketing content. We could use ChatGPT as the engine to respond to questions and provide an answer to a sales' person's question and provide links to anything that supports there question.

Is this possible on Hubspot and has anyone done something similar? Would love to find out.

Thanks 

[snowhale]

This could help: Building Custom GPT Powered by HubSpot in Slack.

[Smane1]

Hi, thank you for your feedback! I am a product manager on the Sales Enablement team here at HubSpot and would love to learn more about your user needs. Feel free to book some time on my calendar to talk more: https://meetings.hubspot.com/saasha2 

[TomM2]

Hey @ZestDeveloper That's such a broad question. There are *a lot* of HubSpot tools who have utilised large language models like chat gpt. There's even a tool built by the CTO of HubSpot which has decent integration with HubSpot called chatspot. There's several features within HubSpot that utilise LLM to generate data within the HubSpot app too. 

What would your tool offer on top of this to HubSpot users? 

[ZestDeveloper]

I Hi Tom, I'm not looking to develop a tool that would do this, instead I am interested in utilizing one that already exists for our website so that the GPT can interact and retrieve information when connected with the Hubspot API on our website and retrieve information and devise responses based on that information. What would an existing solution that you would recommend for this?

Thanks

[Jnix284 · Accepted solution]

@ZestDeveloper there is a built-in AI option for the HubSpot Chatbot, it will use your website and knowledge base to answer questions via chat - your initial post said you wanted to find a sales enablement tool though, which would be along the lines of what Tom suggested with ChatSpot

[RatulRahman]

Hello @ZestDeveloper! An amazing idea!

Yes, it can be done from HubSpot. First, we would need to create a wrapper from ChatGPT Pro. Then, we need to connect it via the HubSpot API.

If you know how it works, you can use them. Alternatively, you can also use a HubSpot partner who can do it for you.