Changes made as admin to left side panel not showing on records

[PSproston]

I have amended the view for my sales team in the "customise left side bar panel" page. But when I then go to check on the customer page records, the left panel view has not updated to the new changes.

[SOne]

Hi karstenkoehler, with my account, I don't see Customize the left sidebar of records displayed in record customization

[karstenkoehler · Accepted solution]

Hi @PSproston,

This is what should happen: https://knowledge.hubspot.com/crm-setup/customize-record-sidebars#select-properties-to-show-in-the-d...

Once you customize the default sidebar for an object, it will apply to all new users in your HubSpot account. Existing users will continue to see their own customized About section, but can reset their view to access the account-wide default About section instead.

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Are you experiencing something else? If so, could you provide a bit more detail?

Best regards

[SOne]

My current interface

[PSproston]

Hi Karsten, akthough I knew that users can override the admin view, I assumed that when a new admin view was created, it would automatically over-ride any local user views. I now see that this sint the case, anf they have to choose to reset to default to view the new admin  view.
Thanks for your help.