We stumbled upon the limitations of Hubspot's email field validations and want to clarify whether there is a way to define uniqueness of email in scope of another field.
Example of what I mean. In our system we have clients from different regions and some clients may use the same email for different regions: - emailA + regionA = unique - emailA + regionB = unique - emailB + regionB = unique
So, the questions themselves: 1. Can email validation be adjusted to take into account the `region` field (in our case) or can email uniqueness validation be dropped completely specificly for our company hubspot account?
2. Can we somehow request that change through support because that limitation starts to be a blocker for us as we are reaching new regions?
3. We also considered leaving the email column empty and adding a custom unique identifier property and custom email property. I don't think we will be able to continue using your marketing features in that case and send emails to contacts because the main email field will be empty. Is that correct?
Hello @cc_dev, thank you for posting in our Community!
The email address is the unique identifier for Contacts in HubSpot. It is not possible for a Contact to have the same Primary or Secondary email address as another Contact in the CRM. If you use a custom Contact property to store additional email addresses, these rules do not apply.
There is an endpoint here to get the secondary (additional) email addresses.
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