Cannot download contact export from email of notification

[Brooke_T]

I'm trying ot export a subset of my contacts (about 700), and I get the email notification that it's finished, but when I click the download button, it just takes me to my Reports Dashboard in Hubspot. It does not download the spreadsheet.

I'm only having it include a few columns that are shown in my contact list, not all properties.

It might be similar to this post, but this one didn't seem to have any steps to resolve. It just suddenly worked. - https://community.hubspot.com/t5/CRM/Exporting-my-contacts/m-p/194769

[Brooke_T · Accepted solution]

I had my co-worker download the file for me. It worked for him.