Cannot add a company using the side panel in the contact page

[gh2024]

The side panel just doesnt display correctly (see screenshot) and I have tried clearing / deleting cookies, restart the browser and the computer and still having the same issues. In an incognito window works fine, but in the regular tabs doesnt. It is not just adding companies, but anything that displays in that side panel.

[karstenkoehler · Accepted solution]

Hi @gh2024,

If an incognito / private window works fine, that means its a browser-related issue. Could you please disable all browser extensions, then check again? If it works without any extensions, start turning on extensions one by one to identfy the one that's apparently in conflict with correctly displaying the sidebar.

Especially privacy and tracking related extensions are known to cause issues.

Best regards

[gh2024]

Thanks @karstenkoehler - this fixed it, I have all the extensions off now. I'll just need to find the one that is causing the issue.

[gh2024]

I was not expecting this, but the problematic extension is the Hubspot Sales extension which I find odd, but maybe makes sense for some reason.