CRM

ASieber88
Member

Can we link social media to contact activity?

SOLVE

Morning Team,

 

Is there a way to link social media activity directly to the contact activity stream? For example, if a customer has liked our LinkedIn post, can we see that on their contact record? (I know they have done that and I don’t see this information, but is that because HubSpot can’t do it or because we don’t have something setup?)

 

I'm new to HubSpot and my position - so thanks for any help! 

1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Can we link social media to contact activity?

SOLVE

Hi @ASieber88,

 

This is indeed not possible at this stage. LinkedIn and HubSpot aren't integrated that way.

 

If you notice it and want to keep track of it, you could manually log a note but there isn't any automatic functionality for this.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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8 Replies 8
MagdaPrichodko
Participant

Can we link social media to contact activity?

SOLVE

Yes please!!! It feels redundant to have SoMe interations tracked on posts but not associated with contacts....

0 Upvotes
Valleriia
Contributor

Can we link social media to contact activity?

SOLVE

That would be actually great to see contact's activity across all social media on Contact's Page in HubSpot! I hope someday in the future 🤔💭

kvlschaefer
Community Manager
Community Manager

Can we link social media to contact activity?

SOLVE

Hi @Valleriia and @bpjazz,

 

Thank you for feedback! 🙂 

 

I would highly recommend you to please post this product suggestion at our ideas forum.

 

Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue to advocate for its implementation on your behalf by upvoting on the thread as well. 

 

Thank you  

 

Best,

Kristen 


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0 Upvotes
bpjazz
Participant

Can we link social media to contact activity?

SOLVE
kvlschaefer
Community Manager
Community Manager

Can we link social media to contact activity?

SOLVE

Hi @bpjazz,

 

Thanks for sharing! 

Upvoted 🙂 

 

Best,

Kristen


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !
0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Can we link social media to contact activity?

SOLVE

Hi @ASieber88,

 

This is indeed not possible at this stage. LinkedIn and HubSpot aren't integrated that way.

 

If you notice it and want to keep track of it, you could manually log a note but there isn't any automatic functionality for this.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

bpjazz
Participant

Can we link social media to contact activity?

SOLVE

Where can this be submitted for a feature request? It would be great to be able to know if your hubpsot contact is engaged on your social media.

ASieber88
Member

Can we link social media to contact activity?

SOLVE

Thanks so much for your quick response Karsten!

0 Upvotes