Can't log in due to authentication code emails not being received
I'm using the free version of Hubspot. I can't log in to my primary user account as the authentication emails (access code) are not arriving. They are not being filtered out by our server either.
I have created a secondary user ID (seperate email) for just such an issue and have set up 2 factor authentication, but of course I can't access all the data and tasks for the primary account. I have since set up two factor authentication on the back up user account.
I am receiving email reminders for tasks, just not receiving the login code. It's really strange. I can't change anything on this account as I just can't access the platform.
I have created two users, both with Super Admin access. Can I grant two setep authentication for one user, from the the user's account? I think if I can set this up, it removes the need for these access codes.