Can't delete contact properties as a Super Admin

[AMock]

 I am a super admin on this account. My team is trying to set up the correct properties for our contacts, companies, and deals but keeps running into problems when it comes to deleting properties that we don't want. Depite being super admins, it keeps telling us to ask our admin to remove the properties. Does anyone know why this is happening or how we can fix it?

The secondary problem is that any properties I add to the contact only show up in my contact sheet (see the text above the add properties button in the picture). We're still setting up so we need to be able to add the properties so that everyone on the team can see them.

[LouiseHare · Accepted solution]

Hi @AMock,

The reason that this is showing is because this only edits your own Contact record view, and not the default view. To edit the default view you go to Settings > Objects > Contacts > Record Customisation > Customise the left side-bar.

However, if you are using the Free version of HubSpot, which your tag indicates, I don't think that you will be able to update this.

Thanks,

Louise Hare she/her

Freelance HubSpot Expert

If my reply helped to answer your question please mark it as a solution to make it easier for others to find!

[franksteiner79]

Hi @AMock 

In order to change default object views, you need to follow the steps outlined in this article: https://knowledge.hubspot.com/object-settings/set-default-object-views-for-new-users

Hope that helps.

Frank