Can't change branding

[jroque]

I signup for the free CRM and want to update the branding, but it is not allowing me save the changes. Why?

[Lucila-Andimol · Accepted solution]

Hi there @jroque 

In the free version you should be able to upload your logo

and to define 4 main and secondary colors fo your brand.

Branding in Hubspot free

If your are not being able to do is perhaps it's a temporary error (retry later - sorry)

or perhaps It's about user's acces. Check out that your are ADMIN USER!

------(ES)

Hola, @jroque

En la versión gratuita, debería poder cargar tu logotipo

y definir 4 colores principales y secundarios para tu marca.

HubSpot Free Branding

Si no puedes hacerlo, quizás sea un error temporal (vuelve a intentarlo más tarde, lo siento)

o tal vez se trata del acceso del usuario. Comprueba que seas USUARIO ADMINISTRADOR!

Espero que esto sea útil.

Saludos

Lucila

[jroque]

No, it is not letting me

[jennysowyrda]

Thank you for the detailed information @Lucila-Andimol! 🙂 

@jroque, do you mind sharing specifics around what isn't updating/working for you when you try to update this information? 

The more screenshots, details and information you can share the better the Community can assist!

Thank you,
Jenny

[jroque · Accepted solution]

I was able to fix it. The issue was that the company name was too big. After I corrected that, everything else I was able to change and safe.