CRM

jroque
Member

Can't change branding

SOLVE

I signup for the free CRM and want to update the branding, but it is not allowing me save the changes. Why?

0 Upvotes
2 Accepted solutions
Lucila-Andimol
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Can't change branding

SOLVE

Hi there @jroque 

In the free version you should be able to upload your logo

and to define 4 main and secondary colors fo your brand.

Branding in Hubspot freeBranding in Hubspot free

If your are not being able to do is perhaps it's a temporary error (retry later - sorry)

or perhaps It's about user's acces. Check out that your are ADMIN USER!

 

 

------(ES)

Hola, @jroque

En la versión gratuita, debería poder cargar tu logotipo

y definir 4 colores principales y secundarios para tu marca.

HubSpot Free BrandingHubSpot Free Branding

 

Si no puedes hacerlo, quizás sea un error temporal (vuelve a intentarlo más tarde, lo siento)

o tal vez se trata del acceso del usuario. Comprueba que seas USUARIO ADMINISTRADOR!

Espero que esto sea útil.

Saludos

Lucila

María Lucila Abal | COO Andimol
HubSpot Expert, Community Champion & Certified Trainer (12+ years)

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.

View solution in original post

jroque
Solution
Member

Can't change branding

SOLVE
I was able to fix it. The issue was that the company name was too big. After I corrected that, everything else I was able to change and safe.

View solution in original post

4 Replies 4
Lucila-Andimol
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Can't change branding

SOLVE

Hi there @jroque 

In the free version you should be able to upload your logo

and to define 4 main and secondary colors fo your brand.

Branding in Hubspot freeBranding in Hubspot free

If your are not being able to do is perhaps it's a temporary error (retry later - sorry)

or perhaps It's about user's acces. Check out that your are ADMIN USER!

 

 

------(ES)

Hola, @jroque

En la versión gratuita, debería poder cargar tu logotipo

y definir 4 colores principales y secundarios para tu marca.

HubSpot Free BrandingHubSpot Free Branding

 

Si no puedes hacerlo, quizás sea un error temporal (vuelve a intentarlo más tarde, lo siento)

o tal vez se trata del acceso del usuario. Comprueba que seas USUARIO ADMINISTRADOR!

Espero que esto sea útil.

Saludos

Lucila

María Lucila Abal | COO Andimol
HubSpot Expert, Community Champion & Certified Trainer (12+ years)

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.

jroque
Member

Can't change branding

SOLVE

No, it is not letting me

0 Upvotes
jennysowyrda
Community Manager
Community Manager

Can't change branding

SOLVE

Thank you for the detailed information @Lucila-Andimol! 🙂 

 

@jroque, do you mind sharing specifics around what isn't updating/working for you when you try to update this information? 

 

The more screenshots, details and information you can share the better the Community can assist!

 

Thank you,
Jenny

0 Upvotes
jroque
Solution
Member

Can't change branding

SOLVE
I was able to fix it. The issue was that the company name was too big. After I corrected that, everything else I was able to change and safe.