Can social media contact be logged as a contact type?

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New Contributor

Hi there, 

I want to log contact with some of the contacts I've created, but I want to create activity types other than calls or emails. Specifically, I want to be able to note that I've reached out to a contact via social media (LinkedIn, Facebook or Twitter). 

Is this possible? These seem like legitimate ways of keeping contacts alive and active, in addition to more conventional emailing and calling.

Thanks, 

Emma

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Community Thought Leader | Diamond Partner

Hi @ethicalrepublic 

 

Social definitely is a legitimate way to keep contacts engaged - but it is not possible to create custom activity types for logging in this HubSpot. For now, I recommend use use notes, as I do. 

 

Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies
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Highlighted
Community Thought Leader | Diamond Partner

Hi @ethicalrepublic 

 

Social definitely is a legitimate way to keep contacts engaged - but it is not possible to create custom activity types for logging in this HubSpot. For now, I recommend use use notes, as I do. 

 

Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies