CRM

ethicalrepublic
Participant

Can social media contact be logged as a contact type?

SOLVE

Hi there, 

I want to log contact with some of the contacts I've created, but I want to create activity types other than calls or emails. Specifically, I want to be able to note that I've reached out to a contact via social media (LinkedIn, Facebook or Twitter). 

Is this possible? These seem like legitimate ways of keeping contacts alive and active, in addition to more conventional emailing and calling.

Thanks, 

Emma

0 Upvotes
1 Accepted solution
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Can social media contact be logged as a contact type?

SOLVE

Hi @ethicalrepublic 

 

Social definitely is a legitimate way to keep contacts engaged - but it is not possible to create custom activity types for logging in this HubSpot. For now, I recommend use use notes, as I do. 

 

Hope this helps.

Phil Vallender | HubSpot Website Agency

View solution in original post

3 Replies 3
JoValensi
Participant

Can social media contact be logged as a contact type?

SOLVE

Hey there, I was searching this topic, and your post came up. 

There's a new feature that allows you to log LinkedIn activities (also other types of social media reach out such as WhatsApp and SMS)

kvlschaefer
Community Manager
Community Manager

Can social media contact be logged as a contact type?

SOLVE

Thanks for sharing this update, @JoValensi


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0 Upvotes
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Can social media contact be logged as a contact type?

SOLVE

Hi @ethicalrepublic 

 

Social definitely is a legitimate way to keep contacts engaged - but it is not possible to create custom activity types for logging in this HubSpot. For now, I recommend use use notes, as I do. 

 

Hope this helps.

Phil Vallender | HubSpot Website Agency