Can not create custom property

[RSesar]

I can not create a custom property. 

The button in the repective menu is displayed grey (not orange). When hovering on the button it displays: There are issues with property details. These need to be fixed before the property can be saved.

Log Out/in, deleting browser catche and restarting chrome is not helping. What shoould I do?

[RSesar]

How to access "the next step"? 

[karstenkoehler]

@RSesar please read my replies carefully. Click "Field Type" in the left sidebar - below the green checkmark - and fill everything in there. You should then be able to create the field.

[RSesar]

How to access the "next step" if I can not lick on the button "create"?

[karstenkoehler]

@RSesar click "Field Type" in the left sidebar and complete all steps there. You should then be able to create the field.

[karstenkoehler]

Hi @RSesar,

Could you please share a screenshot? The most common issue is not having picked a property group to create the property within.

Best regards

[RSesar]

The button is still display grey 

[karstenkoehler · Accepted solution]

@RSesar can you please share a of the entire HubSpot user interface? Please switch to the next step where the property type is shown.

This could be due to a property type with multiple options where you unconsciously entered a value twice - something HubSpot doesn't allow.

Please share more information and screenshots as this will help resolve the issue faster.