Can I sync Account Contact Relationships from Salesforce to associated companies in Hubspot

[SarahMcC]

Hi, 

I am new to Hubspot and lloking at our Salesforce Integreation and have found that account contact relationships from the Account Contact Relationship Object from Salesforce do not match the  associated Companies in Hubspot?  How to I fix this?


Thanks

[Nhal]

I’ve run into this before! Super annoying when you can see company and contact info in your view but it vanishes in the export. Quick check: when you're exporting, are you picking “properties in view” or “all properties and associations”? If it’s the first, that’s usually the problem.

Try this: click Export > Customize, then choose All properties and associations. Make sure you select the associated records like Company and Contact—this works best if you’re exporting to a CSV. I found that view-based exports skip over those deeper links unless you explicitly include them. Give it a try and see if the missing fields show up.

[Wesimplifi_ · Accepted solution]

Hi @SarahMcC 

HubSpot’s Salesforce integration primarily syncs the standard Account–Contact relationship (i.e., the Contact’s Account ID). But Salesforce ACRs are a more advanced setup that allow many-to-many relationships, which HubSpot doesn’t pull in by default.

What you can do:

To sync ACRs into HubSpot, you’ll need to use a third-party integration tool like: Zapier, Tray.io or Workato for more complex cases. These can help you fetch ACR data from Salesforce and push it into HubSpot either as: Custom properties on Contacts or Companies Or even as custom object associations (if you're on a HubSpot tier that supports custom objects)